The old idea is that a lift needs maintenance several times a year. And, not pronounced, the feeling the more visits the better. Many building owners and advisers compete with the maintenance company about unfinished visits. With today's technology, this is a totally outdated concept. And when you think about it, a lay person understands why.
Faults as a business model
Let's be honest, what happens is that a maintenance contract basically says that the lift technician comes several times a year and that if the lift bothers he (or she!) To rectify the fault. And sometimes it is described what is 'checked' or 'cleaned' at a visit. And that is generic for all lifts and there are parts that the client cannot recognize and in many cases also parts that a modern lift no longer has at all. So it is meaningless. In short, you actually buy x signatures in a lift book and give a mandate to remedy malfunctions that occur. And if you explain it negatively, the business model is to do maintenance as short as possible and a malfunction is no problem at all. On the contrary, it makes a contract profitable.
Technology that changes everything
With Liftinsight technology and the developed model contract, you can now buy a predefined number of trouble-free and safe lift movements. New maintenance is necessary when this number of lift movements is reached. And that maintenance has not been described, because it differs per lift. However, the goal is precisely defined; trouble-free and safe lift movements. If the lift interferes, this must be resolved without additional set-off. And a guarantee must also be given on an approved lift. Faults and rejections are no longer a business model. And the necessary maintenance cannot be 'unraveled' in this way.
If you use the free online (and Liftinstituut certified) lift book and supplement it with the Liftboxs® sensors, you will see that many parts are predicted when the part needs to be replaced based on the number of lift or door movements. . This can be done at the same time as maintenance. This prevents a malfunction and a repair, which in many cases are two preventable visits.
Half of the visits are unnecessary
So we no longer get to the lift unnecessarily and prevent malfunctions. Calculations and experience show that this eliminates half the number of visits.
Why is this so important now? First of all, every ride to an elevator emits CO2 and certainly in urban areas it does not contribute to solving traffic jams. In addition, a malfunction is a disruption of the building owner's process. You don't want downtime in your hospital, shop or office. In addition, well-trained personnel is scarce. And so there is a huge need to minimize time in traffic and time at the elevator efficiently. If the mechanic liked to be in the car, he would have become a taxi driver. These are people with a talent that we should be careful with. It is no longer possible to waste talent.
Transparency is the solution
Liftinsight believes that technology is the key to a sustainable future and that transparency leads to fairer business. And that is why we supply an online lift book certified by the lift institute, with which you can manage your lift portfolio from behind your desk or via an app on your smartphone and a sensor solution that turn every lift into a 'connected elevator' regardless of age, brand. or type.
You don't have to be angry with your elevator company. This is a new development. Until recently it was no different. Fortunately, you don't have to leave it like this.
Download the toolkit with a model contract, cancellation letter. It is childishly simple. If you still want help, our Customer Success Manager Joppe Erkelens will gladly help you through the paperwork.