Almost all elevator maintenance contracts describe the number of maintenance visits. There is therefore a contractual obligation to make an effort. This is going to change radically in the coming years. On the one hand because the building owner does not want visits, but needs a result. On the other hand, because technology is available that can indicate more precisely what needs to be done to deliver the desired result.
Customers are demanding more and more, but are increasingly less willing to pay. I know that reality from the inside and want to help you. To keep your customers and to achieve a healthy operating result.